Is this true, or were the other 4 paid for? I received an email from a company that I ordered from offering more products if I gave them a 5-star review. Although I ignored and deleted it, I should have reported it.
“Hi, my name is Larry… This is my brother, Darryl…this is my other brother, Darryl…this is my OTHER brother, Darryl…and this is my OTHER other brother Darryl…”
Lately I have been inundated with ‘quick’ surveys asking me to evaluate some service — car maintenance, appliance purchase and installation (two separate surveys), dental cleaning (I’ve gone to the same person for 10 years), medical visit (how was the facility? were the staff friendly?), anesthesiologist (how would I know? I was asleep). Emails, test messages, phone calls, letters. It is worrisome because it seems that employers are rating their people based on the number of stars they get from customers/patients instead of actually observing what they do and how they do it. On a scale from 1 to 5, with 5 being the highest and 1 being the lowest, I put ranking performance by survey as a 1 because most people don’t bother filling out surveys unless they have a really, really strong opinion and more people are likely to respond if that opinion is a negative one.
Reviews are just slightly better than ratings. If companies really cared they would stop kissing consumer butt and improve the product or service. This is nothing more than profit over quality. What’s worse is that some people get paid according to ratings and reviews. Pure BS.
The problem I have is with exterminators and appliance repair companies that have to send someone to my home. The technicians who show up at my home are usually competent and helpful. But the people at the home offices who answer the phones and schedule appointments are terrible; hours of waiting on hold, month-long waits for appointments, promises to call back that are inevitably broken. How to respond to the survey that only asks about the technician making the visit?
jasonsnakelover almost 2 years ago
The truth comes out after a long time.
Superfrog almost 2 years ago
He’s looking pretty average.
MichaelAxelFleming almost 2 years ago
He went nova.
Farside99 almost 2 years ago
Is this true, or were the other 4 paid for? I received an email from a company that I ordered from offering more products if I gave them a 5-star review. Although I ignored and deleted it, I should have reported it.
zekepotato almost 2 years ago
Who would you report it to?
Aussie Down Under almost 2 years ago
The other “stars” are lucky the product/service rating wasn’t worse.
Darryl Heine almost 2 years ago
1/2 star, ouch!
Sir Ruddy Blighter, Jr. almost 2 years ago
“Hi, my name is Larry… This is my brother, Darryl…this is my other brother, Darryl…this is my OTHER brother, Darryl…and this is my OTHER other brother Darryl…”
uniquename almost 2 years ago
Would it be better or worse if they left him empty?
GreenT267 almost 2 years ago
Lately I have been inundated with ‘quick’ surveys asking me to evaluate some service — car maintenance, appliance purchase and installation (two separate surveys), dental cleaning (I’ve gone to the same person for 10 years), medical visit (how was the facility? were the staff friendly?), anesthesiologist (how would I know? I was asleep). Emails, test messages, phone calls, letters. It is worrisome because it seems that employers are rating their people based on the number of stars they get from customers/patients instead of actually observing what they do and how they do it. On a scale from 1 to 5, with 5 being the highest and 1 being the lowest, I put ranking performance by survey as a 1 because most people don’t bother filling out surveys unless they have a really, really strong opinion and more people are likely to respond if that opinion is a negative one.
Zebrastripes almost 2 years ago
Gasp!
Less Monday... More Friday almost 2 years ago
Reviews are just slightly better than ratings. If companies really cared they would stop kissing consumer butt and improve the product or service. This is nothing more than profit over quality. What’s worse is that some people get paid according to ratings and reviews. Pure BS.
The Brooklyn Accent almost 2 years ago
The problem I have is with exterminators and appliance repair companies that have to send someone to my home. The technicians who show up at my home are usually competent and helpful. But the people at the home offices who answer the phones and schedule appointments are terrible; hours of waiting on hold, month-long waits for appointments, promises to call back that are inevitably broken. How to respond to the survey that only asks about the technician making the visit?
tinstar almost 2 years ago
It looks like Larry’s the only one not seeing stars.