Working Daze by John Zakour and Scott Roberts for October 30, 2017

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    Not Me  over 6 years ago

    When in doubt, re-boot

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    Plods with ...™  over 6 years ago

    That’s not true. “Do you still have the original packaging and receipt?” is the other.

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    sbwertz  over 6 years ago

    After 38 years as a computer consultant, the power button is still my most effective tool.

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    garcoa  over 6 years ago

    Please hold while I check out all the files you have uploaded on your computer.

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    Lantern Premium Member over 6 years ago

    Are you sure it is plugged in.

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    TheDOCTOR  over 6 years ago

    I liked the story of the lady who called Tech support and told them her ‘Coffee cup Holder’ was working fine, but didn’t know where to put in the disk.

    ```Rita, Why not go BLONDE or maybe Hilights?
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    RAGs  over 6 years ago

    In IT speak, PEBKAC means “problem exists between keyboard and chair”.

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    Dragoncat  over 6 years ago

    Can it be that the shock from being scared from Pennywise has made her… smarter?

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    Dragoncat  over 6 years ago

    There’s also the ID-10-T issue. (IDIOT)

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    alien011  over 6 years ago

    Well, when doing tech support you should always expect the DAU (dumbest assumable user).

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    sml7291 Premium Member over 6 years ago

    But only for windows boxes… real operating systems don’t need that sort of thing for routine issues, just new kernals.

    Two basic rules of troubleshooting that will fix (probably) 90% of problems:

    1. Is it plugged in?

    2. Is it turned on?

    note: these questions are literal to start with but can be applied virtually to many other situations, depending on what’s happening. And you can almost always safely assume PEBKAC (see @rags comment).

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    Kim Metzger Premium Member over 6 years ago

    I’d think Rita could use a little turning on.

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