Had a part-time job with ‘training’ that consisted of 20 videos that said, “Customer service is our #1 priority,” but never explained how to provide it. Poor training is not the fault of the employee.
One of the requirements we had for new managerial hires was that not only would they have training in running their own department, but they had to spend one to two weeks cross-training in each of the other departments. Employees in key positions would also receive cross-training.
The time and expense it took to cross-train and educate employees was well worth it. It not only produced better workers and increased productivity, but added to employee morale and retention on all levels.
Templo S.U.D. about 3 years ago
time sure flies
jmworacle about 3 years ago
Ah, nepotism…
Lawrence.S about 3 years ago
Had a part-time job with ‘training’ that consisted of 20 videos that said, “Customer service is our #1 priority,” but never explained how to provide it. Poor training is not the fault of the employee.
Michael G. about 3 years ago
Poor Baldo. Poor Jing.
Greyhame about 3 years ago
“How many people work here?”
" ’Bout half."
Linguist about 3 years ago
One of the requirements we had for new managerial hires was that not only would they have training in running their own department, but they had to spend one to two weeks cross-training in each of the other departments. Employees in key positions would also receive cross-training.
The time and expense it took to cross-train and educate employees was well worth it. It not only produced better workers and increased productivity, but added to employee morale and retention on all levels.
CalLadyQED about 3 years ago
Sorry. Not funny. /shrug/
raybarb44 about 3 years ago
An honest employee. Better keep him…..
TexTech about 3 years ago
Has he been working the last three months or is that the total amount of work he has done in the past year plus?
bakana about 3 years ago
As honest an employee as you are likely to find.