Whenever I finally get through to a real, live human, I always ask if they are hiring, because they are obviously in need of a good switchboard operator.
Do companies even CARE if they are driving their customers nuts?
Luckily for me, the company I retired from refused to set up one of those phone trees. The accounting office staff ALL answered incoming calls and directed them accordingly. Our clients LOVED this!
As for Adam……………..at least the call was in English!
“Please listen carefully as our selections changed five years ago but we haven’t bothered to update our greeting message”-“Your call will be answered in the order it was received. There are currently 1,836 callers ahead of you. Good luck waiting”-“Many of your questions can be answered at our web site www.ourwebsiteisasmessedupasourphonetree.com”-“Call center hours are from 9am to 5pm India Standard Time. We like to be home with our families at night, too.”-“For complaints about a product or service, please press 1 so that we can “accidentally” disconnect you"-“Your phone call may be recorded because some of the things people say are really dumb and this job is so boring we can use a good laugh”
Did anybody else notice that when Adam had to give a four digit number, the two sevens were written differently? The second one has a cross-bar, the first doesn’t.
When are they going to understand… the only reason I bother with a 1800 # is because I want to speak to a live person. .. and sometimes I break down and get a little snarky ..what makes you think I have access to a computer? And what make you think my employer permits access to your website during work hours? (actually, my employer blocks 100% of all social media sites from our on site computers.)I discovered www.gethuman.com several years ago and submitted to our local webmaster. It’s link has been on our company’s national search link page ever since.
Brass Orchid Premium Member almost 9 years ago
Just making sure you aren’t a life-like SkyNet agent.
Dani Rice almost 9 years ago
Whenever I finally get through to a real, live human, I always ask if they are hiring, because they are obviously in need of a good switchboard operator.
Do companies even CARE if they are driving their customers nuts?
MontanaLady almost 9 years ago
Luckily for me, the company I retired from refused to set up one of those phone trees. The accounting office staff ALL answered incoming calls and directed them accordingly. Our clients LOVED this!
As for Adam……………..at least the call was in English!
nosirrom almost 9 years ago
“Please listen carefully as our selections changed five years ago but we haven’t bothered to update our greeting message”-“Your call will be answered in the order it was received. There are currently 1,836 callers ahead of you. Good luck waiting”-“Many of your questions can be answered at our web site www.ourwebsiteisasmessedupasourphonetree.com”-“Call center hours are from 9am to 5pm India Standard Time. We like to be home with our families at night, too.”-“For complaints about a product or service, please press 1 so that we can “accidentally” disconnect you"-“Your phone call may be recorded because some of the things people say are really dumb and this job is so boring we can use a good laugh”
ChessPirate almost 9 years ago
♪♫ “And fire in the sky-y…” ♪♫
eolan59 almost 9 years ago
Here’s a good website that gives the codes to get directly to a personwww.gethuman.com
silentmystic1 almost 9 years ago
Most of the time if you just keep hitting zero, you will get a human.
JoePhan almost 9 years ago
Did anybody else notice that when Adam had to give a four digit number, the two sevens were written differently? The second one has a cross-bar, the first doesn’t.
Hunter7 almost 9 years ago
When are they going to understand… the only reason I bother with a 1800 # is because I want to speak to a live person. .. and sometimes I break down and get a little snarky ..what makes you think I have access to a computer? And what make you think my employer permits access to your website during work hours? (actually, my employer blocks 100% of all social media sites from our on site computers.)I discovered www.gethuman.com several years ago and submitted to our local webmaster. It’s link has been on our company’s national search link page ever since.