Baldo by Hector D. Cantú and Carlos Castellanos for January 13, 2012

The customer is NOT always right!

It’s a power thing – good for Baldo!

Customers do not have the right to abuse employees, and employees do not have the right to insult customers. Simple as that.

Nice comeback, Baldo but it may land you out the door—and LOTS further away from your 1964 ragtop Impala lowrider.

As a business owner it’s something I’ve wanted to say to a number of customers, but had to bite my tongue. so nice to see it in print…

“The customer is not always right.” — You’ve never met my wife!

Bet he gave his barber a hard time too.

Is that anyway to run a business?!

Hey, are the guys on vacation or something? The last couple of strips have been reruns!

honesty is the best policy

Customers are not always right. He is one of them. Yes there is a line. If a customer crosses it, they need to be escorted out the door (by the police if needed).

One of my last retail store a customer was abusing an employee for a mistake that customer made. The manager (one of the greatest managers in retail history IMO) told the customer to leave. The customer turned to rant at him, in which he grabbed the phone and started dialing. The customer demanded to know who he was calling and the manager simply replied “The police”. The customer stormed out. All the other customers gave the manager an applause. Some times it takes losing a customer to gain 10 more.

got to love Baldos comment

Didn’t I read this somewhere else yesterday or the day before?

NO ‘reason’ is always right. NO ONE should adhere to that unjust & idiotic ‘customer is always right’ motto.

It may not be what you want, but it IS what you asked for.

customer is not always right

are these all reruns?

rolling blown