It’s frustrating when you have maybe 30 items but the store has only 2 registers open -an empty quick line for 15 or less and another register which has a line of people with full carts, kids running around, food stamps, coupons, etc.The quick line cashier sees you waiting with your smallish order and offers to ring you up.Only then, as you are being checked out, someone arrives with just a couple of items and complains because you are in the wrong line.
And some people just can’t count, and don’t care. And then I just heard that some stores are going to a policy of ‘Around 15 or less’. Kroger is one. I guess that will cover those in the ’can’t count/don’t care’ category.
Actually, it is, if you are only shopping every couple of weeks, and you count items individually and buy a lot of loose items (2 avocados, a melon,a baggie of fresh green beans, 2 apples, 2 kinds of lettuce) That’s already half the 15 item allotment and I haven’t even finished in the produce department yet..But the point of my comment isn’t the number of items.I would gladly have gotten into a regular line, even if that meant standing behind 2 or 3 people with shopping carts filled to overflowing..My point is, the stores don’t manage their lines properly.If they’ve got 3 or 4 people standing in line at a single full-service register and one (or sometimes two) empty ‘quick’ lines they need to re-think their service priorities..I’m the kind of person who uses my turn signal even when no one else is around, I don’t leave my car standing illegally at the curb to be close to the door instead of parking in a correctly designated spot and I don’t get into a line that says 15 or less if I have more items unless a cashier invites me to do so..It is embarrassing to be waved over to the quick line with too many items only to have someone buying just a few things come up behind you and start bitching..If the cashier hasn’t already started, I usually ask the person arriving behind me with just one or two things to go first.Often they do. Sometimes they don’t..Self check-out is really the way to go for some people.
And while we’re at it! I hate self-checkout, they’re getting me to do their work for free. However, I use it if I have only 2 or 3 items, no produce, and the other lines are full. Welcome valuable shopper indeed.
Sometimes the store clerks encourage people to break these rules. One time I was walking around with a giant cart of grocery looking for a line. The express line had nobody, the clerk saw me walking around and called out to me “I can help you here, ’mam!”. I told her: “But I have way more than 15 items”. She went “Oh that’s OK!” I started unloading my cart. Then sure enough 3 people with just a few items lined up behind me, and I looked like the bad person who didn’t want to follow the rule :-(
20 years ago they were promising the idea of just walking thru the doors with the whole cart being scanned and charged to you. No lines, no removing items. No theft because as you left the store you would get charged for everything.Sometimes the future takes to long to get here.
I used to work in a supermarket – pre scanners – the express line takes the longest as instead off, say 1 big order which is rung up once, there will be 3 orders which each have to be rung up, so the smaller number of items does not matter.
Some people think – soda, that’s one item, fruit, that’s one item – even though each bottle of soda or each bag of fruit has to be rung up separately – I always wonder if anyone thinks food – that’s one item.
Darn, it only lets very short posts – real reason posting – We were in BJs the other day. Husband gets on the self line everywhere. There was a woman ringing up her order and one woman behind her. Line next to us had 4 people on it. I could tell the other line was quicker due to the few items each person had, but have learned to keep my mouth shut. Turns out the woman at the register – not only had an order larger than allowed, but was going through the BJs coupon book after each item to
eranderson1 over 7 years ago
And he’s gonna take 5 minutes to write a check.
tahoeh2o over 7 years ago
Now they’re replacing those with self-checkout…
ellisaana Premium Member over 7 years ago
It’s frustrating when you have maybe 30 items but the store has only 2 registers open -an empty quick line for 15 or less and another register which has a line of people with full carts, kids running around, food stamps, coupons, etc.The quick line cashier sees you waiting with your smallish order and offers to ring you up.Only then, as you are being checked out, someone arrives with just a couple of items and complains because you are in the wrong line.
xrilander over 7 years ago
Sometimes at Wallymart, managers will steer you to an empty quick checkout register if empty. Even if you have a full cart.
Outsideplaying over 7 years ago
And some people just can’t count, and don’t care. And then I just heard that some stores are going to a policy of ‘Around 15 or less’. Kroger is one. I guess that will cover those in the ’can’t count/don’t care’ category.
ellisaana Premium Member over 7 years ago
Actually, it is, if you are only shopping every couple of weeks, and you count items individually and buy a lot of loose items (2 avocados, a melon,a baggie of fresh green beans, 2 apples, 2 kinds of lettuce) That’s already half the 15 item allotment and I haven’t even finished in the produce department yet..But the point of my comment isn’t the number of items.I would gladly have gotten into a regular line, even if that meant standing behind 2 or 3 people with shopping carts filled to overflowing..My point is, the stores don’t manage their lines properly.If they’ve got 3 or 4 people standing in line at a single full-service register and one (or sometimes two) empty ‘quick’ lines they need to re-think their service priorities..I’m the kind of person who uses my turn signal even when no one else is around, I don’t leave my car standing illegally at the curb to be close to the door instead of parking in a correctly designated spot and I don’t get into a line that says 15 or less if I have more items unless a cashier invites me to do so..It is embarrassing to be waved over to the quick line with too many items only to have someone buying just a few things come up behind you and start bitching..If the cashier hasn’t already started, I usually ask the person arriving behind me with just one or two things to go first.Often they do. Sometimes they don’t..Self check-out is really the way to go for some people.
kevin87031 over 7 years ago
And while we’re at it! I hate self-checkout, they’re getting me to do their work for free. However, I use it if I have only 2 or 3 items, no produce, and the other lines are full. Welcome valuable shopper indeed.
beaver48612 over 7 years ago
Sometimes the store clerks encourage people to break these rules. One time I was walking around with a giant cart of grocery looking for a line. The express line had nobody, the clerk saw me walking around and called out to me “I can help you here, ’mam!”. I told her: “But I have way more than 15 items”. She went “Oh that’s OK!” I started unloading my cart. Then sure enough 3 people with just a few items lined up behind me, and I looked like the bad person who didn’t want to follow the rule :-(
hcarpenter1 over 7 years ago
there are sometimes when you can not fight it.
jcase over 7 years ago
20 years ago they were promising the idea of just walking thru the doors with the whole cart being scanned and charged to you. No lines, no removing items. No theft because as you left the store you would get charged for everything.Sometimes the future takes to long to get here.
I Quit over 7 years ago
An interesting set of complaints, but you missed the big one: WIC. God help you if you get in line behind a WIC customer.
Thomas & Tifffany Connolly over 7 years ago
Counting is an abstract thought for some people!
commerce1943 over 7 years ago
We should all be so very grateful that we few are above all these faults we see in others.Yay for all of us, and bah to all of them!
joann93 over 7 years ago
There is not 15 items or less at Costco
mafastore over 7 years ago
I used to work in a supermarket – pre scanners – the express line takes the longest as instead off, say 1 big order which is rung up once, there will be 3 orders which each have to be rung up, so the smaller number of items does not matter.
Some people think – soda, that’s one item, fruit, that’s one item – even though each bottle of soda or each bag of fruit has to be rung up separately – I always wonder if anyone thinks food – that’s one item.
mafastore over 7 years ago
Darn, it only lets very short posts – real reason posting – We were in BJs the other day. Husband gets on the self line everywhere. There was a woman ringing up her order and one woman behind her. Line next to us had 4 people on it. I could tell the other line was quicker due to the few items each person had, but have learned to keep my mouth shut. Turns out the woman at the register – not only had an order larger than allowed, but was going through the BJs coupon book after each item to
mafastore over 7 years ago
find and pull out after each order. Really, really rude.