Cathy Classics by Cathy Guisewite for November 09, 2014
November 08, 2014
November 10, 2014
Transcript:
Cathy: I bought this two months ago and it doesn't work! Salesman: Did you buy the 36-month "extended service" warranty? Cathy: No. Where's Edward? Edward talked me into this piece of junk! Salesman: Edward doesn't work here anymore. Cathy: Edward doesn't work here anymore? Salesman: Did you buy the 18-month "Edward will still be working here" warranty? Cathy: What?? Let me speak to the manager! Salesman: Did you buy the 24-month "There will be an actual manager not a bunch of powerless flunkies" warranty? Cathy: What?? Salesman 2: How about the "No ones will ridicule you for not getting the warrant" warranty? Cathy: I can't believe this! Salesman: Me either. people just don't take responsibility for themselves anymore! Salesman 2: Last chance for the "We won't move out in the night and turn this space into a giant Starbucks" warranty.
lightenup Premium Member over 9 years ago
Never buy the extended warranty – not worth it! Even for Edward, whoever he is!Good morning, Cathy clan! Enjoy your Sunday – hope it’s relaxing!
rgcviper over 9 years ago
Just slap ’em both, Cathy. You know you want to.
HI, MOM. Good Sunday Morning, “Cathy” Clan.
scrabblefiend over 9 years ago
Check out this new book about customer service:Your Call Is (not that) Important to Us, by Emily Yellin.
You learn why business, which wants customers, does quite the opposite when it comes to customer service.
Lots of good web sites for customer help, such as GetSatisfaction.com, and Complaints.com. Interesting reading.
Gretchen's Mom over 9 years ago
Extended warranties are pretty much useless.On some things . . . if it breaks, it’s usually cheaper to replace it with a brand new item rather than try to fix it.On other things . . . whatever breaks usually isn’t covered by the warranty anyhow so you’re just better off saving your money and taking your chances that everything will work out okay in the end.
Hi, rgcviper!
Hello and Happy Sunday, fellow “Cathy” fans. Hope everyone’s been having a really nice weekend so far! :-)
ORMouseworks over 9 years ago
Hope everyone had a happy Sunday! Especially if the sun was out in your neck of the woods… ;)