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Mar 14, 2013
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Granddad:  Hello? Is this a supervisor? I want to complain about your company's poor customer service. I plan to lay it all out in a long, irate letter to your human resources department.
Voice:  Oh no, sir. Please...we'll do better. Don't write...a letter! Anything but a letter!
Granddad:  Now calm down, son...you brought this on yourself.
Mar 16, 2013
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