PS the “offer replacement” means they select something, put it in the cart and if you see it and strike it out before the shopper is done with selecting your items, theyll remove it. But you can only approve or deny, no conversation. And they only have to wait 3minutes from the time they scan the suggested replacement to saying “no response fromcustomer” which is automatic approval.
Youre talking about whole foods. As an insider … guess what, the shoppers actually MUST suggest a replacement unless you have do not replace. The system suggests often bizzzzzzare replacements. Pork loin to replace lamb chops for example. Uh no. So, when youre shopping DO LOOK at replacement options. If you see one thats okay, select itso the shopper is given your pref. If you do not, definitely select do not replace. Trust me. The shoppers try, but wfm suggests shoppers find a $ equivalent NOT a food comparable. Also, just to get this off my chest, if you order 3 of an item (3 pints of Monmouth Farms Ice Cream, Lemon Custard perhaps), if they only have 2, the shopper MUST offer you 3 of something else or give you nothing. The system refuses just 2.
Outrageous. But true. The shoppers want to do right by you, but are bound by wfm official policy which i would argue is not custo friendly. That said, it keeps those shoppers movin’.
Spud is my spirit animal. I just nailed down my weekend work and the one thing i committed to a time slot … my Saturday nap. Hmmm I’m pre-savoring it now.
Much time there as a child. Live there off/on as an adult. Definite language pattern imprints. My drinking however is nothing close. Thank heavens they dont really do tequila.
Had a lovely chat with the young lady making my tea at Starbies … do i sound grandmarmie yet … wait for it, and shes super excited about her college admission. We talked majors and planning, etc. and it hit me, this is my 30th anniversary of high school grad. Holy moly. Blink-Blink. Blink-Blink.
I am less of a proper adult now than i was then. Heavens what have i done with my life!!
PS the “offer replacement” means they select something, put it in the cart and if you see it and strike it out before the shopper is done with selecting your items, theyll remove it. But you can only approve or deny, no conversation. And they only have to wait 3minutes from the time they scan the suggested replacement to saying “no response fromcustomer” which is automatic approval.