I still say self checkout is a customer service blunder. The implied statement is, “You’re the paying customer, without you our store wouldn’t exist. So we’re going to go ahead and make you do some of the work so we can save even more on labor. Y’all come back real soon, y’hear?”
I still say self checkout is a customer service blunder. The implied statement is, “You’re the paying customer, without you our store wouldn’t exist. So we’re going to go ahead and make you do some of the work so we can save even more on labor. Y’all come back real soon, y’hear?”