From Not Always Right: How Not To Curry Favor
Me: “How may I help you today?”
Customer: “Yeah, am I calling India? Because I don’t want to be talking to some outsourced guy.”
Me: “No, sir, you are not.”
Customer: “I’ve been watching this TV show about how they can disguise their accents. How do I really know you aren’t in India?”
Me: “Sir, we are based out of Los Angeles.”
Customer: “Well, prove it, then. What’s the capital of Los Angeles?”
From Not Always Right: How Not To Curry Favor
Me: “How may I help you today?”
Customer: “Yeah, am I calling India? Because I don’t want to be talking to some outsourced guy.”
Me: “No, sir, you are not.”
Customer: “I’ve been watching this TV show about how they can disguise their accents. How do I really know you aren’t in India?”
Me: “Sir, we are based out of Los Angeles.”
Customer: “Well, prove it, then. What’s the capital of Los Angeles?”