Cathy Classics by Cathy Guisewite for September 23, 2015
September 22, 2015
September 24, 2015
Transcript:
Mom: I'll call every high-speed Internet provider and compare prices! Voice on phone: All lines are busy. Please hold. Mom: I'll call two places and compare prices. Voice on phone: The next avaiable rep will be with you shortly. Mom: I'll call this one place and get one competitive bid. Voice: Plese continue to hold. Mom: Answer the phone! I'll sign up for anything!! Just answer!! Voice: All lines are still busy. DSL: The service that sells itself.
O-Kay over 8 years ago
Well, THAT hasn’t changed in 11 years!
AliCom over 8 years ago
Getting worse now that everyones cutting employees to cut costs.
lightenup Premium Member over 8 years ago
This is usually more true for customer support… for sales, they usually answer on the first ring..Hello Cathy friends!hendelca, that sounds like such a lovely wedding! I’m glad the weather held out, and I got a little teary eyed with your description. I’m so happy for you and best wishes to your daughter and son-in-law!
QuietStorm27 over 8 years ago
This is why I take care of as many things as possible online – although that’s pretty hard to do when you’re trying to order internet. :-)
Hello Cathy friends!hendelca That sounds so beautiful! Again, I’m really happy for you and your daughter!
hendelca Premium Member over 8 years ago
Even worse than long hold times is getting an auto-attendant that is so poorly designed that you cannot figure out which menu option you should choose. Or wading through menus which takes a lot of time then get put on a long hold waiting for a real person.
rgcviper over 8 years ago
Technology and customer service at their finest …
HI, MOM. Hello, Clan.
lindz.coop Premium Member over 8 years ago
So happy for you and your daughter hendelca…sounds like it was absolutely wonderful!!
As for Cathy’s Mom…she doesn’t realize she is lucky to even find a phone number and even better that it got answered at all.