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Aug 14, 2013
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Cathy: Hello. The maple veneer is peeling off of board "G" of step #28 of my brand-new desk.  Phone recording: For store hours, press "1."  Cathy: I can't return it because the desk is half-assembled...I can't finish assembling because the board is ruined! Phone message: For convenient locations, press "2."  Cathy: Cheap materials!  Shoddy workmanship! Phone message: To learn more, visit our web site at www....... Cathy: Do we scream at voice mail or applaud it for being the one thing that always works?
Aug 16, 2013
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