Cathy Classics by Cathy Guisewite for June 25, 2010
June 24, 2010
June 26, 2010
Transcript:
Irving: I just spent two hours on your site to find one flight that might work! I've compared all 400 of your inflated fares! I've calculated your outrageous snack fees, luggage fees, headset fees, blanket fees, and "extra legroom" fees! YES! I agree to your terms and conditions! WHAT ELSE COULD YOU DO TO ME??!! Laptop: "Your online session has expired. Please start over."
Oh boy, here we go again.. it’s like talking to a recorded female voice at the help desk of a multinational conglomerate airline company, with an endless array of numbers to punch your way into a real customer service representative.. “Sorry, all lines are busy now. Please try your call later”.. “You seemed to have keyed in the wrong information, please check the number and dial again.. That number is no longer available”.. “Our loyal customers are very important to us, we’ll get back to you as soon as we’re ready”..