Too close to real life.
I just got here from trying to deal with an online company, to get my birth certificate. They we recommended by the government entity holding the certificate. Upon submission of the credit card info, the site malfunctioned. I can’t find out if my order was placed or not. I had to jump through hoops just to send an email asking about it. There is no phone number. Even their parent company doesn’t have a listing at their customer service department.