On A Claire Day by Carla Ventresca and Henry Beckett for December 29, 2014

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    Ol Skool  over 9 years ago

    so what’s the true policy of being courteous to customers

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    hippogriff  over 9 years ago

    To quote Stanley Marcus, “The customer is not always right, but always the customer.” is policy, work something out to the satisfaction of both.

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