Fred Basset by Alex Graham for March 14, 2004
Transcript:
Hello- yes I'd like to make a complaint, I... Please choose an option between one and five... Hello- I'd like to make a... Please press button three if you would like to speak to an operator... Right- now listen here! I'd like to... Please hold while we try and connect you. Thank you for holding... It's not easy to complain these days!