Tia Carmen: What's wrong with Sergio? Gracie: He's been yelling at Baldo all day... Gracie: And now his throat is red, sore and itchy. Tia Carmen: Oh, I see... Tia Carmen: A bad case of griper rash!
I have three teen boys, not long ago I decided to stop yelling and just talk to them calmly. I get a much better response.