A couple of the places I sometimes have to call offer to call me back. And one of them has actually DONE it. Once. But honest, speaker-phone is the answer to long wait times: I put the phone beside me and go on about my business until the repetitious blather changes.
What burns me is when a voice comes on the phone and lets you know what position you are in the line, counts down until you are number three, tells you that you are next and then hangs up on you.
Best decision I made this year was to ditch satellite TV and go all streaming. Saving money and I don’t lose reception every time it rains, which is often in Florida.
They’re so disorganized…I know a friend who moved into a new house and had an appointment for cable to come to set her up with Wi-Fi! They never showed! She called and they said she didn’t have an appointment! Duh she did, she also told them to cancel all orders because they are too disorganized.
… would you like to leave a message, including your phone number, and we will never return your call but will sell your phone number to persistent marketing phone calling companies?
No it’s not. You’ll reach punch in the face WAY before they pick up on the other end. Then you’ll go through another three stages of violence before reching the “I’ll drop dead if they actually pick up” stage.
I don’t think I’ve ever had a call like that that didn’t claim call volume was high. If it is like that 100% of the time, then call volume is not higher than normal and they shouldn’t say that.
BE THIS GUY 6 months ago
They do have the time to raise your rates to makeup for cable cutters.
Renatus Profuturus Frigeridus Premium Member 6 months ago
At least they are sincere.
BasilBruce 6 months ago
I notice that Rat only entered seven digits (four beeps, three boops); is this a strip from the past?
Say What Now‽ Premium Member 6 months ago
The hold music will have you throw the phone across the room.
ronaldspence 6 months ago
Finally an honest message!
Rhonda Santis 6 months ago
A couple of the places I sometimes have to call offer to call me back. And one of them has actually DONE it. Once. But honest, speaker-phone is the answer to long wait times: I put the phone beside me and go on about my business until the repetitious blather changes.
momofalex7 6 months ago
What burns me is when a voice comes on the phone and lets you know what position you are in the line, counts down until you are number three, tells you that you are next and then hangs up on you.
comic4matt 6 months ago
So… more than 59 seconds?
Robin Harwood 6 months ago
Your call is important to us. But not so important that we will hire people to answer it.
Zykoic 6 months ago
Yesterday I needed to call the power company and got “Call volume is very high right now. Please call back later.”
On my bill maybe I should write “Money is tight right now. Please bill me later.”
Bilan 6 months ago
“Your call is very important to us.”
“Your punch to the face is very important to us.”
iggyman 6 months ago
No, that’s when you try to call the water company!
Olddog04 6 months ago
Very accurate
Ellis97 6 months ago
At least they’re honest about it.
Geophyzz 6 months ago
We were so late delivering a job in Texas, that the client said he wanted to punch somebody in the face; and I was the one who had to deliver it.
SusieB 6 months ago
Best decision I made this year was to ditch satellite TV and go all streaming. Saving money and I don’t lose reception every time it rains, which is often in Florida.
mysterysciencefreezer 6 months ago
There’s a reason I dumped “Bombast”
This scenario was maybe fifth on the list.
Goat from PBS 6 months ago
Rat, it’s 2022. It’s time to switch to Omozan Prime.
Procat Premium Member 6 months ago
At least Rat didn’t have to go through endless press this number then this number etc. unless the beeps and boops got him to this point.
Croc Holliday 6 months ago
At least Rat was able to find a phone number. Many companies make it exceedingly difficult to contact them at all.
Ignatz Premium Member 6 months ago
And they do this to you in order to save the salary of the lowest-paid person there.
They are telling you “Our time is important. Yours isn’t.”
ekw555 6 months ago
but that estimate was true even before I started dialing!
HOTLOTUS1 6 months ago
leave you’re number and we’ll call you back. hahahaha
Queen of America Premium Member 6 months ago
We don’t have Bombast Cable here, but the one we do have must use the same system. We have TDSettleinandwaitbecauseyou’llbehereawhile.
rossevrymn 6 months ago
Try working with mycoverage.com .
Count Olaf Premium Member 6 months ago
And while you wait, we will play some extremely annoying, brain worm inducing music. With very poor recording quality.
Cerabooge 6 months ago
Wait time to talk to an actual person? Doesn’t apply, because you can’t get through to an actual person.
Zebrastripes 6 months ago
They’re so disorganized…I know a friend who moved into a new house and had an appointment for cable to come to set her up with Wi-Fi! They never showed! She called and they said she didn’t have an appointment! Duh she did, she also told them to cancel all orders because they are too disorganized.
198.23.5.11 6 months ago
BEEP**Your call is important to us…BEEP**—It helps us practice our torturing skills!
CaveCat87 6 months ago
If the place had a hold song, would Pig dance along to it?
The Moose Group 6 months ago
Sounds like the Social Security Administration
KEA 6 months ago
cut the cable guys, it’s not worth it
198.23.5.11 6 months ago
INAPPROPRIATE “HOLD” MUSIC—
1.)Slow Boat To China
2.)Let’s Call the Whole Thing Off
3.)I’m Gonna Sit Right Down And Write Myself A Letter
zeexenon 6 months ago
… would you like to leave a message, including your phone number, and we will never return your call but will sell your phone number to persistent marketing phone calling companies?
Bruce388 6 months ago
I always feel better when the computer says, “Your call is very important to us.”
knight1192a 6 months ago
No it’s not. You’ll reach punch in the face WAY before they pick up on the other end. Then you’ll go through another three stages of violence before reching the “I’ll drop dead if they actually pick up” stage.
Otis Rufus Driftwood 6 months ago
I will admit that I empathize with Rat when he grouses about everyday annoyances.
Sisyphos 6 months ago
The problem, Rat, is that you can’t do that over the phone….
ZeebraNeighbor 6 months ago
I don’t think I’ve ever had a call like that that didn’t claim call volume was high. If it is like that 100% of the time, then call volume is not higher than normal and they shouldn’t say that.