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Dilbert Classics by Scott Adams for October 14, 2017

  1. Airhornmissc
    Liverlips McCracken Premium Member about 4 years ago

    PHB is such a deep thinker.

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    Walter Kocker Premium Member about 4 years ago

    “Give a man a job and you have an employee. Teach him to shift blame and you have a manager”

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    tarnrider  about 4 years ago

    i have worked many customer service and tech support lines in call centers, and this is how companies actually think, not to mention they are more worried about how long the call is, or average handle time (AHT), and not whether the issue was fixed, so they would give us scripts that will reduce call time, and many companies told us to hang up the call after the call went past their time limit, even if he issue was not fixed

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    GiantShetlandPony  about 4 years ago

    So much for job creators.

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  5. Thinker
    Sisyphos  about 4 years ago

    Business Man cannot serve two masters, the Customer and Mammon. Guess which?

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    KISSARRAH  over 3 years ago

    While this is not a solution, I’ve seen enough customer service people to say he is correct. They do a really terrible job. The quality of their service is about as good as their pay.

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