My less than three months old computer needed to have some components replaced. That went well. But a customer service rep in a country not the U.S. called, before seven o’clock in the morning, to see if the work was done. I was not happy. When she asked if I was having any problems, I enumerated the problems which I suspected were glitches, but I wanted a record of. The woman told me that the problems were variously an email server problem, an Internet Explorer problem, and a Facebook problem. NOT ONE SINGLE “I’M SORRY YOU HAD THOSE PROBLEMS.” Just "not my (her and/or Dell’s) problem.
StelBel over 12 years ago
I do love Tortoise!
GROG Premium Member over 12 years ago
Still look like day light to me.
Xane_T over 12 years ago
Well it was getting old…
annamargaret1866 over 12 years ago
My less than three months old computer needed to have some components replaced. That went well. But a customer service rep in a country not the U.S. called, before seven o’clock in the morning, to see if the work was done. I was not happy. When she asked if I was having any problems, I enumerated the problems which I suspected were glitches, but I wanted a record of. The woman told me that the problems were variously an email server problem, an Internet Explorer problem, and a Facebook problem. NOT ONE SINGLE “I’M SORRY YOU HAD THOSE PROBLEMS.” Just "not my (her and/or Dell’s) problem.
What a way to start the day.