Comments (11) Jump to Comments Form

1. 

   lisaelizabeth77 said, 2 months ago

   I hate customer service!

2. 

   Edcole1961 said, 2 months ago

   That customer deserved it. The vast majority of CSRs genuinely want to help. But no one who has been verbally abused right at the beginning of the call is going to have any interest in the customer’s problem. If you want to be treated like a human, act like one.

3. 

   Jay_Dallas said, 2 months ago

   WoW! This is so timely - I’m teaching a class in this very thing next week!

4. 

   Lewreader said, 2 months ago

   Press one for English

5. 

   Macushlalondra said, 2 months ago

   My husband works in customer service and it’s very annoying to get someone on the phone who wants to cuss you out or blame you for the problem they’re having like you have some personal vendetta against them. It makes it very difficult to help them. You have to try to calm them down first. I’d feel like slamming the phone down on them but he’s always been rather patient, he’s had to be to put up with me for almost 25 years lol!

6. 

   iamtxmilady said, 2 months ago

   If one wants good customer service, be a good customer.

7. 

   JWF said, 2 months ago

   Hey Jay Dallas, Lila is happy to teach “customer service” to your class ;-)

8. 

   Joe Allen Doty said, 2 months ago

   Lila is often rude to callers on the phone anyway.

   Alexandra Ferrington is the supervisor of the customer service department in this strip.

9. 

   nighthawks said, 2 months ago

   JWF—monumentally funny!

   still laughing…

   BTW, maybe Lila can teach a sexual harassment class

10. 

    JWF said, 2 months ago

    Ha, Nighthawks. Lila teaching a sexual harassment class would also be very funny!

11. 

    cactusjack63044 said, 2 months ago

    That explains an awful lot…