Cathy Classics by Cathy Guisewite for August 07, 2010

Transcript:

Cathy: You're answering more e-mails?? I thought you wanted to impress your clients with your ability to relax! Irving: I'm supposed to appear relaxed, but not TOO relaxed! My comments have to be easygoing, yet professional. I need to write with a casual, laid-back style which still conforms to a certain protocol, which is DIFFERENT FOR EVERY COMPANY I DEAL WITH!! First, the challenge of "dressed-down Friday". Now, "dressed-down vacation communication".