My husband once worked for a company whose head of customer service treated customers like they were out to mug the company with every phone call, in the name of “protecting the interests of the company.” She nearly protected them right out of business.
My husband once worked for a company whose head of customer service treated customers like they were out to mug the company with every phone call, in the name of “protecting the interests of the company.” She nearly protected them right out of business.